Privacy Policy

1. Introduction

Keatsian AI (ABN 84 575 562 496) (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, tools (including the Privacy Policy Checker), and AI consultancy services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our services, you agree to the terms of this policy.

2. Key Definitions

• Personal Information: Information or an opinion about an identified individual, or an individual who is reasonably identifiable.
• Sensitive Information: A sub-category of personal information including health data, biometric info, or political opinions. (Note: We do not actively collect this for Keatsian AI services).
• Services: Refers to the Keatsian AI website, the Privacy Policy Checker tool, and our AI consultancy offerings.

3. Types of Personal Information We Collect

We only collect information that is reasonably necessary for our business functions:

• Account & Identity Data: Name, email address, and professional contact details.
• Usage & Device Data: IP addresses, browser types, and how you interact with our online tools.
• URL & Public Content Data: We collect the website addresses (URLs) you provide. Our Service retrieves the publicly available text from those URLs to perform the requested analysis. This text is processed via API and is not used to train or improve our underlying AI models.
• Communication Data: Records of any support requests or feedback you provide.

4. How We Collect Personal Information

• Directly from you: When you fill out a form, subscribe to a newsletter, or upload content to our tools.
• Automatically: Through cookies and log files when you browse our website to improve user experience.
• Third-Party Sources: We may receive basic profile data if you use single sign-on (SSO) providers like Google.

5. Why We Collect, Use, and Disclose Information

We use your information for the following purposes:

• Service Delivery: To operate the Privacy Policy Checker and provide AI consultancy.
• Improvement: To analyse tool performance and fix technical bugs.
• Communication: To send service updates, security alerts, and administrative messages.
• AI Processing: To process your inputs via our AI models (e.g., Anthropic) for immediate results. Inputs are not retained for model training.

6. Direct Marketing and Opt-Out

We may use your contact details to send you updates about Keatsian AI. You can opt out at any time by:

• Clicking the "unsubscribe" link in any marketing email.
• Contacting us directly at privacy@keatsian.com.

7. Use and Disclosure of Personal Information

7.1 Internal Use

Access to your data is strictly limited to the founder of Keatsian AI under the principle of least privilege. No external contractors currently have access to our back-end databases.

7.2 Disclosure to Third Parties

We do not sell your personal information. We only share data with essential service providers:

• Cloud Hosting: Google Cloud Platform (Sydney Region).
• AI Inference: Anthropic (via API) for processing tool inputs.
• Legal Requirements: If required by law or to protect our legal rights.

8. Overseas Disclosure of Personal Information

While your data is primarily stored on Google Cloud servers in Sydney, Australia, the use of certain AI services (like Anthropic) may involve data being processed in the United States. We ensure these providers maintain high standards of data protection through contractual safeguards and encryption.

9. Cookies and Analytics

We use cookies to understand how you use our site. You can control cookie settings through your browser, though some features of our tools may not function correctly if cookies are disabled.

10. Data Security and Retention

10.1 Security

We take reasonable steps to protect your data using:

• Encryption of data in transit and at rest.
• Hosting on secure Google Cloud infrastructure.
• Multi-factor authentication (MFA) for administrative access.

10.2 Retention

We retain personal information only as long as necessary to provide our services or comply with legal obligations. Input data processed by our AI tools is typically not stored longer than required to generate your result.

11. Access to and Correction of Information

You have the right to access the personal information we hold about you and to request corrections. To do so, please contact privacy@keatsian.com. We will respond to your request within a reasonable timeframe (usually 30 days).

12. Anonymity and Pseudonymity

Where practicable, you may browse our website anonymously. However, using our specialised AI tools or consultancy services generally requires identification for billing and service delivery.

13. Data Breach Handling

In the event of a "notifiable data breach" that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches (NDB) scheme.

14. Complaints and Contact Details

If you have a question or complaint regarding our privacy practices, please contact:

If you are not satisfied with our response, you may complain to the OAIC at www.oaic.gov.au.

15. Changes to This Policy

We may update this policy from time to time to reflect changes in our services or legal obligations. Material changes will be notified via our website or email.